Answer: Is it a bird? Is it a plane? With Mapiful you create a unique printed map poster of any location that makes your heart skip a beat. You search, tweak, customize it to your liking and order your map online. We print and deliver it. Treat yourself, or someone you really care about with the perfect gift.
Answer: We sincerely hope it hasn't been removed from the face of earth or swallowed by a sinkhole. Most likely our distributor of Map data does not have the info, so neither do we.
Answer: We accept responsibility for all the personal information including your name, address and any other details that you give us. And before you ask, we won’t pass it on to any third parties. Scout’s honour. If you find privacy policies intriguing, check out our full length legalese here
Answer: We strive to collaborate with partners who can deliver shipping products that are either 100% recyclable or fully biodegradable.
Answer: If you are interested in distributing prints from Mapiful just contact one of our representatives at firstname.lastname@example.org and we'll work something out.
Answer: Posters are shipped in kraft tube boxes with plastic end caps ensuring protection during shipment.
Answer: Sorry, but we cannot do anything about it. The packages sometimes are not returned. In this case, you will have to make another order. If somehow the fault is on our end we'll do our utmost to solve it.
Answer: If your order is lost in the mail, let us know and we'll print it and send it again on our expense of course.
Answer: Regular shipping is free with Mapiful. Actually we send all of our orders with prioritized mail to make sure your posters arrive as fast as possible.
Answer: We ship worldwide, although shipping carriers and delivery times may vary.
Answer: The delivery time varies depending on what country you order from.Nordic: 4-7 working daysEurope: 5-8 working daysOutside Europe: 6-12 working days
Answer: This is what Santa Claus uses every christmas. Delivery time varies depending on what country you order from.Nordic: 1-3 working daysEurope: 1-3 working daysOutside Europe: 2-4 working days
Answer: Yes, in your order confirmation mail there is also a link that allows you to track your package on it's journey from the cold dark north
Answer: Yes we do. Please note that the credit card must be issued and contain a logo from either Visa, Mastercard, or American Express.
Answer: Because we only accept payment from cards with the Visa, Mastercard and American Express logos, the money is only taken when it is approved. The same as if you made a transaction at a local supermarket.
Answer: As shipments may incur customs fees depending on the which country you are live in, you are responsible for customs fees. For EU customers, 6% VAT is included in the price of the print.
Answer: We have chosen two standard sizes that will enable a lot of options for framing. Since we're from the land of IKEA, we've selected the 50 * 70 cm (19,7 * 27,6 inches) or 'Nordic' as default size. This means that if you have an IKEA around it's easy to grab a frame of your choice and hang your poster on the wall. The second choice is 'American' size - 18 * 24 inches.
Answer: Currently we have access to printing facilities with helps from our friends in Finland.
Answer: We use professional high quality printers.
Answer: The posters are printed on 180 g/m2 matte paper.
Answer: Send us an e-mail to email@example.com within 14 days of claiming your package at your local drop of zone and describing what didn’t work out or the nature of the issue. If there any wrongs on our end, we'll send you a new poster. We take full responsibility for the condition of the map when arriving to you, and the quality of the print. Spelling mistakes or change requests are dealt with on individual basis.
Answer: IF anything would happen to your products during shipping, or any misshappens during the print and production we will always see to that you get a replacement poster or a full refund. User induced mistakes with the text on your product, such as but not limited to misspellings, language, phrasing is your responsibility. If something is wrong, let us know and we will handle every request individually.
Answer: Since we love our customers and always want you to be satisfied with our posters, Mapiful will compensate you for a fair market priced shipping alternative in the unlikely event of a requested product return.
Answer: This is really something we try our best to prevent by using the best shipping and delivery partners possible. However, sometimes accident do occur during shipping. Just send us a photo of the damaged poster, and the tube/package and we will produce and ship a new one.
Answer: Great - we're really interested in hearing what you have in mind. Reach out to us by email or social media and lets yack!
Answer: We are always interested in doing new collaborations with bloggers, retailers interior designers and photographers. Shoot us an email to firstname.lastname@example.org and let's talk about it!
Still stuck? Feel free to drop us an email at email@example.com and we'll do our best to get back to you.